Privacy Policy

Introduction

ShreeJi Jewelry ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make purchases, or interact with our services.

By using our website and services, you consent to the data practices described in this policy. If you do not agree with the practices described in this policy, please do not use our website or services.

Information We Collect

Personal Information

We may collect the following personal information:

Name, email address, and phone number
Billing and shipping addresses
Payment information (processed securely by our payment partners)
Account credentials and preferences
Purchase history and order details
Communication preferences

Automatically Collected Information

When you visit our website, we automatically collect:

IP address and browser information
Device type and operating system
Pages visited and time spent on site
Referring website information
Cookies and similar tracking technologies

Information from Third Parties

We may receive information from:

Payment processors and financial institutions
Shipping and logistics partners
Social media platforms (if you choose to connect)
Marketing and analytics service providers

How We Use Your Information

Order Processing

• Process and fulfill orders
• Handle payments and billing
• Arrange shipping and delivery
• Provide order updates

Account Management

• Create and maintain accounts
• Provide customer support
• Process returns and exchanges
• Manage preferences

Communication

• Send order confirmations
• Provide customer service
• Send marketing communications
• Share important updates

Improvement

• Analyze website usage
• Improve our services
• Personalize experiences
• Prevent fraud and abuse

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

We share information with trusted service providers who help us operate our business:

Payment processors (Razorpay, etc.)
Shipping and logistics companies
Email and SMS service providers
Website hosting and analytics services
Customer support platforms

We may disclose information when required by law or to:

Comply with legal processes or government requests
Protect our rights, property, or safety
Protect the rights, property, or safety of our users
Investigate fraud or security issues
Enforce our terms of service

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity. We will notify you of any such change and provide options regarding your information.

Data Security

Encryption

All sensitive data is encrypted using industry-standard SSL/TLS protocols during transmission and storage.

Access Controls

Access to personal information is restricted to authorized personnel who need it for business purposes.

Secure Storage

Data is stored on secure servers with regular backups and monitoring for unauthorized access.

Regular Audits

We conduct regular security audits and updates to maintain the highest level of protection.

Your Rights and Choices

You have the following rights regarding your personal information:

Access

Request access to your personal information

Correction

Update or correct inaccurate information

Deletion

Request deletion of your personal information

Opt-out

Unsubscribe from marketing communications

To exercise these rights, please contact us at privacy@shreejijewelry.com or through our contact page.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookie settings through your browser preferences.

Learn More About Cookies

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Email

privacy@shreejijewelry.com

Phone

+91-XXXX-XXXXXX

Address

ShreeJi Jewelry
Mumbai, India

Policy Updates

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically for any changes.